Let El Paso Honda help you get the car you have always wanted. We have all the great Honda vehicles that you need to drive. In our huge new Honda inventory, we have Civic, Accord, CR-V, Odyssey, Fit, Pilot, and HR-V. We can get you the Honda that you need. If you are looking for a used vehicle, then we can help you out there too. We have an extensive used inventory featuring many manufacturers including Honda. We can also help you if you are looking for Honda service or maintenance. When it comes to the Honda brand, we are here in El Paso for you. Our location allows us to serve West Texas and Southern New Mexico. This includes local military bases and Las Cruces, NM. We are just 1 mile North of I-10, and we can’t wait to help you get the car or service that you need.
My mom and I decided to go Honda since my husband recently bought a car here and kept raving about the awesome service. We went in 30 min before closing on a Saturday night. We were greeted by our sales consultant ESTEBAN, and before he could show us any cars we bombarded him with our demands, which were to me a little far fetched for a new car. My mom is very old ... fashioned and was scared to get a high payment since she just recently retired, which also lead her to think that she was not going to get approved. So we asked Esteban to crunch some numbers for us and run her credit before we fell in love with a car, he and the finance manager GERRY VERA literary did everything they could to make my mom happy. Gerry not only bring down her payments to EXACTLY what she wanted but also got her 0% interest rate !!!! We walked away without a car that night because it was too dark to pick out a color, Esteban was not pushy or upset, he simply said when ever your ready come back. We took a couple of days to go back, and I'm glad to say we were NOT pestered like other auto dealers we have tried to work with before. We went back a few days later and Esteban showed my mom almost EVERY civic with every different color combination they had, and finally decided on a car. Esteban and Gerry made our car buying experience pain free and super easy. We will definitely be returning to Honda with that Duo for our next purchase.
During Christmas, we were in the market for a three row seat SUV. We had already done our research and even test drove a couple of other non-Honda SUVs. Mr. Gerardo Martinez approached us in a very courteous manner. Since we already knew exactly what we were looking for, he showed us our way to were the Pilot SUVs were. It was a huge coincidence that they had in stock ... the Pilot Touring, even the gorgeous white color, that we wanted to test drive. He immediately proved that he?s really familiar with the vehicle, and how it evolved. He talked about all the features and demonstrated how they worked. We also discussed what our options for pricing and financing were with the Sales Manager. A very genteel gentleman as well. At the end, we bought the Pilot Touring. We requested some extra accessories for our new vehicle. They promise they would have them shipped and installed before the end of December and they kept it. When closing the deal, the Finance Manager, Mr. Rick Nava explained in detailed what the documents that we were to sign were about. In general, we?ve got nothing to say but good things about this dealership. Kudos, El Paso Honda! Keep it up!
the purchase process was super easy! Gilbert was extremely helpful and I was able to find exactly what I wanted
This is my fourth Honda from El Paso Honda. My recent purchase, a 2015 Pilot, was effortless and I have had no worries, stresses, or problems. Even with body repairs due to being 'kissed' by another car, I had no fears just total confidence with El Paso Honda handling it. My only problem with the repair work was the 'Pilot Separation Anxiety' I suffered while driving ... a rental. Customer service is supreme at this dealership. I can call Sally in Service and she provides guidance by answering my questions, however mundane. Ralph Stich takes the time and effort to address every concern that I have about my Pilot, and that wasn't just the first day of ownership. I didn't drive off the lot until HE was sure that I was comfortable with the knowledge and utilization of important features of my new Pilot. Talk about caring! I don't know what their manager, Mr. G. Miller, puts in the water, but the staff of El Paso Honda truly represents the quality of not only the product, but of their people. I live 4 blocks from the other Honda dealership in this town, but prefer to drive across town to El Paso Honda. This is where I will continue to spend my money, and who I recommend my friends to. American Honda, you should be proud.
I just bought my first car at El Paso Honda with Gerado Martinez and Gilbert. The great customer service is what got me to leave in my 2016 civic. i am really thankful for the serivce.